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Tickets Jumping

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Wismann, Leigha

Data ultimo post: 25 feb 2022

For about 3 weeks now, I've noticed that almost everything I click on a NEW ticket, the page automatically jumps down 1/2 the page and doesn't let me in the ticket.  I will have to click the NEW ticket a second time and then I'm navigated into the ticket.

Can this be fixed? Is it a know issue?  Thoughts?

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    Dane

    Zendesk Engineering

    Hi Wismann,
     
    You can try to clear cache and cookies to check if the issue will still happen. In addition, try to open Zendesk on a different browser/device. If the issue persisted, feel free to contact us through messaging and we'll investigate further.

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