Zendesk API - cannot set status to solve and I have an assignee in the http call
Data ultimo post: 22 mar 2022
I am trying to create a ticket where i have the assignee (assignee_id) as a system field but cannot set the status as solved. I have tried anything possible and it baffles me what other setting may be the cause. Please help!
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Erica Girges
Thanks for posting your question to the Community! A few things to note about ticket system rules:
Hope this helps!
Best,
Erica - Sr. Developer Advocate
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