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Can I edit the ticket confirmation message from the Web Widget?

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Maky

Data ultimo post: 23 mag 2022

Hello everyone!

I have a Client that doesn't like the send request confirmation:

How can I satisfy him? any solution or workaround?

Thank in advance!

Maky

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    Arianne Batiles

    Zendesk Customer Care

    Hi Maky,

    Unfortunately, it doesn't look like there's a way to change or remove the confirmation message within the web widget at this time. I would encourage you to create a separate feature request post in our Support Product Feedback topic for our product managers to review. Thank you!

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    Maky

    Hi Arianne Batiles

    Any news?

    Thanks.

    Maky

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