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Updating existing ticket with help center form.

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Austin Kettler

Data ultimo post: 06 giu 2022

Is it possible to update an existing ticket using the form inside of a help center. 

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    Dinesh Korgaokar

    Zendesk Luminary

    Hello,

    you can use Request API meant for end users to update ticket.

    https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-requests/#update-request

    Thanks

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