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[Zendesk Support] Choose email when reply to a ticket - "Send as" function for email

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Sunny Wong

Data ultimo post: 13 giu 2022

Hi,

We have connected Zendesk with multiple email addresses, and when we reply to a customer ticket via email, is it possible to choose which "email" to reply to the customer? 

It is similar to the "Send As" function for Outlook/ Gmail.

Thanks.

Kai

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