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reporting on Customer Location - different info in dif fields

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Clare Goldschein

Data ultimo post: 13 lug 2022

Hello - I am trying to report on the location of the requester of tickets. We use fivetran to bring data into our database. I found a few location fields - one being user.locale and another ticket.system_location. The two fields seem to conflict somewhat frequently. Which should I trust? What do the fields mean? Thanks.

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