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New Team Members View Doesn't Show Seats Used

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brian.kneebone

Data ultimo post: 14 lug 2022

Hello, in the current team view (and as directed by this article from your support), I can see how many seats are used versus total.

But if I look at the new view, I don't see any seat usage? Is there a different way I should audit seat usage that maybe this older article doesn't address? I can appreciating needing to differentiate seat usage by type and so maybe this auditing has moved elsewhere? We need at least a breadcrumb I would think in this newer view on where to look as part of my bare minimum feedback.

I've shared this feedback in this comment on the support page for this new view too with at least one other user reporting the same concern. Thank you and kind regards!

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    Tom Dupuche

    Zendesk Product Manager

    Hi brian.kneebone,

    Thanks for the feedback. Rest assured this information will be added to the new Team members page before we release it as the default experience.

    The plan is to add this and release next month, August.

    Regards,

    Tom

    Zendesk Product Manager

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    Tess French

    Zendesk Product Manager

    Hey there Brian, 
    The new Team Members page has now been released! It includes a "Seats remaining" panel in the top right that will hopefully make understanding seat use a bit clearer. 

    Thank you again for your feedback,
    - Tess French

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    brian.kneebone

    I absolutely love it, just encountered it today and wondered if the feedback helped. Thanks, what a great experience.

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