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How can we remove the Help center link for different brand in the password recovery emails?

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Vedant Pednekar

Data ultimo post: 19 lug 2022

We have 5 brands under Zendesk. Yellow brand(for reference from the screenshot) is our main brand/used for our company's users. Red brand is used for all our partner company's users(whitelabelled clients). We created the red brand to mask all the yellow brand branding from our red brand users. 
If we sign up from the Red brands Help center as an end user, we can still see the yellow brand's Help center link. How do we remove this? 
It defeats the entire purpose of having a different brand. 

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    Adnan Ali

    To configure end users, go to the Admin center >> People >> Configuration >> End users. It is recommended that you uncheck the option "Include a list of active Help Centers in account emails" under the account emails section.

    Thank you very much, best regards,

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