Ricerche recenti

Nessuna ricerca recente

Validate a custom field of a Contact in Sales

image avatar

Lucia Zarbano

Data ultimo post: 28 lug 2022

Hi all,

is it possible to validate a custom field of Contact in Sales/SELL?

In detail, when I create or edit a contact, i must validate (calling a my external service ) that a custom field is a valid VAT Number and only if validation has success the record can be saved! 

Thanks

0

2

2 commenti

Data
    image avatar

    Greg Katechis

    Zendesk Developer Advocacy

    Hi Lucia! Custom fields in Sell don't have a regex option to use for validation like we have in Support, so there is no native functionality to do this. How are you sending this data to your external service? If it's a custom app, you could always build validation into your app before sending it. 

    0

    image avatar

    Lucia Zarbano

    Hi Greg,

    I reply to yours question.

    "How are you sending this data to your external service?"

    I use a custom app located in the person card of deal and i use the zaf client object int this way:

    //i am in contact sidebar custom app
    client.on("deal.customFields:myCustumFields.changed").then(function(customField){
       let validation = call_myExternaService(customField.newValue);
       if(!validation){
          //here i have to prevent the contact from being saved
       }
    }

     

    0

    Accedi per aggiungere un commento.

    Non hai trovato quello che cerchi?

    Nuovo post