Ricerche recenti

Nessuna ricerca recente

Ticket Delete Event

Con risposta
image avatar

Lucia Zarbano

Data ultimo post: 01 ago 2022

Hi,


I would like to know if the event for deleting tickets is available for the zendesk client object, similar to the one for saving:

client.on ('ticket.save', function () {
  // handler
});

Thank you

0

1

1 commento

Data
    image avatar

    Trapta Singh

    Zendesk LuminaryCommunity Moderator

    Hi Lucia Zarbano,

    I believe the event is not available for now as deletion of a ticket is restricted to Admins and Agents with permission to delete tickets only.

    However, with the above restrictions, you can always make a callback using Zendesk API to delete tickets.

    Thanks

    0

    Accedi per aggiungere un commento.

    Non hai trovato quello che cerchi?

    Nuovo post