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Using widget for site surveys

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Jorge Moreno

Data ultimo post: 31 ago 2022

Hi,

Would there be a way by any chance to use to Chat widget to prompt surveys to gather feedback about the page they are in? We have an early stage platform and would love to be able to automatically prompt small feedback forms when they land on some of the pages. Is there any app or way to build this? I would really be happy with something as simple as a feedback textbox alone, I don't even need users to rate the page, or give thumbs up/down. It's just to feed straight back to the product team.

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    Nara

    Zendesk Customer Care

    Hi Jorge, while I can appreciate that using the widget to collect feedback about a current page could be helpful, at this time this is not something the widget, nor any Zendesk app, is capable of performing natively. If you would like to implement a feature such as this, it would need to be built and created as a custom site feature on your end.

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