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Drag and drop when creating tickets

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tobias.persson

Data ultimo post: 05 ott 2022

Hi!

In old interface it was possible to drag n drop images/files when creating a new ticket.

In agent workspace it doesnt work, it only works in allready created tickets.

Alot of times we have a phonecall with the customer and needs to send them a file through email, and it takes alot of time to click the button and then identify the file and send it instead of just drag n drop.

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