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Client network socket disconnected before secure TLS connection was established
Data ultimo post: 28 ott 2022
Hi
Our team send request to Zendesk api and get the error below:
We get the error message:
Client network socket disconnected before secure TLS connection was established
This error only occur for the company located in China, but when we call from other country e.g. Thailand, it can process successfully.
Please give us an instruction that where/how does we'll track the error and fix it.
Regards,
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4 commenti
Eric Nelson
Unfortunately this is most likely due to Chinese ISP's. We talk about this problem here.
Sorry for any inconvenience this causes
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Bom Proapp
Hello Eric,
Thank you for your prompt reply.
If it is the Chinese ISP issue, can I use vpn to solve this problem or could you have idea, please suggest.
Regard,
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Eric Nelson
A VPN could potentially solve the issue, though this is outside the scope of what I can advise on. Apologies!
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Bom Proapp
Hello Eric,
Thank you for your advice.
Regards
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