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Customizing the view of Incident tickets inside a Problem ticket

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Lynn Young

Data ultimo post: 16 nov 2022

When viewing a Master ticket and the linked Incidents, we have this view available:

I would like to be able to customize this view by adding the Categories and other Custom Fields we have created.

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    Ahmed Zaid

    Zendesk LuminaryUser Group LeaderCommunity Moderator

    +1

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    Sydney Neubauer

    Zendesk Luminary

    +1 Would also love to see this

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    Gaurav Parbat

    Zendesk Product Manager

    Hey Ahmed, 
    Thank you for taking the time to provide us with this feedback! 
    I acknowledge the need for customizing the incident list on problems tickets  and I have added it to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community. 
     
     
    Thank you again for your feedback and for being a valuable customer with Zendesk.

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