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MS Flow Zendesk trigger stopped working
Data ultimo post: 12 dic 2022
On Nov 20th sometime after 9am pacific, Both the "When an Item is Created" and "When an Item is Modified" triggers in the Flow/Zendesk connector stopped working. Returning an error that "The response is not in a JSON format." Other calls using the standard API respond correctly.
Flow gives me little insight into what could be causing this. Were there any changes to the API in that timeframe? any other ideas?
All I get from Flow is
{
"statusCode": 400,
"headers": {
"Set-Cookie": "ARRAffinity=ca7c46c3c31662c75d55b74e76f40f531eebe8abea76034cc43fa51d9c4747f3;Path=/;HttpOnly;Secure;Domain=zendesk-ncus.azconn-ncus.p.azurewebsites.net,ARRAffinitySameSite=ca7c46c3c31662c75d55b74e76f40f531eebe8abea76034cc43fa51d9c4747f3;Path=/;HttpOnly;SameSite=None;Secure;Domain=zendesk-ncus.azconn-ncus.p.azurewebsites.net",
"Timing-Allow-Origin": "*",
"x-ms-apihub-cached-response": "false",
"x-ms-apihub-obo": "false",
"Date": "Mon, 12 Dec 2022 22:13:17 GMT",
"Content-Length": "616",
"Content-Type": "application/json"
},
"body": {
"error": {
"code": 400,
"source": "flow-apim-msmanaged-na-westus-01.azure-apim.net",
"clientRequestId": "f778043b-fda2-4b8f-9127-50fa3590d849",
"message": "The response is not in a JSON format.",
"innerError": "<!DOCTYPE HTML PUBLIC \"-//W3C//DTD HTML 4.01//EN\"\"http://www.w3.org/TR/html4/strict.dtd\">\r\n<HTML><HEAD><TITLE>Bad Request</TITLE>\r\n<META HTTP-EQUIV=\"Content-Type\" Content=\"text/html; charset=us-ascii\"></HEAD>\r\n<BODY><h2>Bad Request - Request Too Long</h2>\r\n<hr><p>HTTP Error 400. The size of the request headers is too long.</p>\r\n</BODY></HTML>\r\n"
}
}
}
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1 commento
Christopher Kennedy
The MS Power Automate (Flow)/ Zendesk connector isn't built by Zendesk, so I don't have much insight into the cause of the error. Is the Microsoft support team able to add additional context?
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