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Show complete list of CC's

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Daniel Imbach TEST

Data ultimo post: 31 gen 2023

Hi all,

As a "Light Agent" I don't have permission to change ticket properties. What can I do to see or to expand the complete list of CC's as "+ 4 more" is disabled?

Thank you very much for your support.

Daniel

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    Karen Beltran

    Zendesk Customer Care

    Hi Daniel Imbach TEST, 

    This is an expected behavior. What you can do is check on the Ticket Events to see the list of cc users. 

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    Daniel Imbach TEST

    Thank you Karen Beltran

    It seems to be the only way...

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