Getting 422 Unprocessed entity error while creating ticket in QA

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Varun Shah

Data ultimo post: 06 feb 2023

Hello,

 

I am getting the below error in the Zendesk QA environment while creating a new ticket.

 

Client error: `POST https://<subdomain>.zendesk.com/api/v2/tickets.json` resulted in a `422 Unprocessable Entity` response: {"error":"RecordInvalid","description":"Record validation errors","details":{"ticket_form_id":[{"description":"Ticket fo (truncated...) [details] {"error":"RecordInvalid","description":"Record validation errors","details":{"ticket_form_id":[{"description":"Ticket form is invalid","error":"InvalidValue"}]}}

 

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