Ricerche recenti

Nessuna ricerca recente

requester getting repeat email

Con risposta
image avatar

Michelle Jacob

Data ultimo post: 15 giu 2023

When someone emails us , they are getting an email reply from us with their original question so it's a repeated email.  Is there something wrong with one of my triggers?  Example below

0

1

1 commento

Data
    image avatar

    Jahn

    Zendesk LuminaryCommunity Moderator

    Michelle Jacob - you might want to check the ticket events and see what are the triggers firing then you remove or amend it as necessary. 

    0

    Accedi per aggiungere un commento.

    Non hai trovato quello che cerchi?

    Nuovo post