GET https://{url}.zendesk.com/api/v2/help_center/users/15344523818135/articles net::ERR_FAILED 200

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Sitaram Kudireddy

Data ultimo post: 19 giu 2023

Facing net::ERR_FAILED 200 issue in the API.

What is the solution for this?

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8 commenti

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      Sitaram Kudireddy

      Access to XMLHttpRequest at 'https://xcubelabs6968.zendesk.com/hc/restricted?return_to=https%3A%2F%2Fxcubelabs6968.zendesk.com%2Fhc%2Fapi%2Fv2%2Farticles&locale=en-us' (redirected from 'https://xcubelabs6968.zendesk.com/api/v2/help_center/articles') from origin 'http://localhost:3000' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.

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      Sitaram Kudireddy

      im calling the API from an external website Pulkit Pandey

      can you please suggest where can i take the token, and how to use in the api.

      give me an example.

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      Pulkit Pandey

      Hi Sitaram Kudireddy

      Are you using the above approach within your help center theme or are you calling the API from an external website?

       

      Thank You

      Pulkit

      Team Diziana

      0

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      Sitaram Kudireddy

      const response = await axios.get('https://example.zendesk.com/api/v2/help_center/articles', {
      headers: {
      Authorization:`Bearer ${zendeskToken}`,
      'Content-Type':'application/json',
      Accept:'application/json',
      },
      })
       
      this is with api token. but not working

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      Sitaram Kudireddy

      const response = await axios.get('https://example.zendesk.com/api/v2/help_center/articles', {
      headers: {
      Authorization:`Basic ${btoa(`${username}:${password}`)
      }`,
      'Content-Type':'application/json',
      Accept:'application/json',
      },
      })
      is this correct way?

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      Pulkit Pandey

      Hi Sitaram Kudireddy

      The link you shared above Is restricted to the signed-in user only so I can't look into the issue for now.

      Can you please share how you call the API on your js file? 

       

      Thank You 

      Pulkit

      Team Diziana

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      image avatar

      Sitaram Kudireddy

      https://example.zendesk.com/hc/restricted?return_to=https%3A%2F%2Fexample.zendesk.com%2Fhc%2Fapi%2Fv2%2Farticles&locale=en-us

      here im facing the issue.

      {
          "message": "Network Error",
          "name": "AxiosError",
          "stack": "AxiosError: Network Error\n    at XMLHttpRequest.handleError (http://localhost:3000/static/js/bundle.js:469408:14)",
          "config": {
              "transitional": {
                  "silentJSONParsing": true,
                  "forcedJSONParsing": true,
                  "clarifyTimeoutError": false
              },
              "adapter": [
                  "xhr",
                  "http"
              ],
              "transformRequest": [
                  null
              ],
              "transformResponse": [
                  null
              ],
              "timeout": 0,
              "xsrfCookieName": "XSRF-TOKEN",
              "xsrfHeaderName": "X-XSRF-TOKEN",
              "maxContentLength": -1,
              "maxBodyLength": -1,
              "env": {},
              "headers": {
                  "Accept": "application/json",
                  "Authorization": "Basic xexampleexampleexampleexampleexampleexampleexampleexampleexampleexampleexampleexampleexampleexampleexampleexampleexampleexample=="
              },
              "method": "get",
              "url": "https://example.zendesk.com/api/v2/help_center/articles"
          },
          "code": "ERR_NETWORK",
          "status": null
      }

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      Pulkit Pandey

      Hi Sitaram Kudireddy

      The API is working fine and giving the data based on the User ID, below is the code which I am using, please give a try to the below code.

        $.getJSON('/api/v2/help_center/users/361093799539/articles', function(json_data){
                  console.log(json_data);
         });

      Let me know if it solves your issue 

      Thank You 

      Pulkit

      Team Diziana

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