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Add ability to customize the Manage Articles > Articles List columns shown by default

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Summer Polacek

Data ultimo post: 10 lug 2023

It would be great to be able to select a column, for example article placement, and have the option to permanently affix it (like a sticky column) to our Article List grid. We'd really like to customize our columns more and make this default. 

We find it really troublesome to be unable to view a lot  of this information by default, because we have draft copies that stay in draft and published copies that are live. These are housed in different sections. We have to add this column every time we use the web browser instead of using the native back button. 

 

to display the "article placement column" by default

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    Katarzyna Karpinska

    Zendesk Product Manager

    Hi Summer Polacek, 

    You can always save any customized list and share it with your team, that way you can create any view of your knowledge base you need to be the most effective. More about it here. 

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    Summer Polacek

    Thanks. This is a nice workaround. The feature request above is still a nice to have, and I'd like to leave it there for consideration. 

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