Ricerche recenti

Nessuna ricerca recente

Inconsistent Merge experience

image avatar

Brad Allen

Data ultimo post: 21 set 2023

When merging tickets, the experience is very inconsistent. Sometimes, it shows me the current requester's other tickets. Sometimes, it shows me the last ticket i worked on(probably because i'm multitasking and went away from Zendesk for a few minutes). 

Why not always show me this requester's other tickets? Why the delay on the tickets i've recently accessed(is this similar to the search API delay)?

 

1

0

0 commenti

Data

    Accedi per aggiungere un commento.

    Non hai trovato quello che cerchi?

    Nuovo post