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Hard to Manage Users

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Taggart Befus

Data ultimo post: 22 feb 2024

The new interface makes it difficult to filter by the license type allocated to each user. It would be great to be able to filter by "Light Agents" and by "Zendesk Suite" users.

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    Shawna James

    Community Product Feedback Specialist

    Hello Taggart,
     
    Thank you for taking the time to provide us with your feedback. Can I point you in the direction of our product feedback template? This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. If you could, we would appreciate you taking the time to update your post and utilize the template..
     
    For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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    Rao Muhammad Usama

    Hi Taggart, 

    It's easy to understand and provide more flexibility. Filter by roles inside Team members tab and you can see how many light/other role agents available. 

     

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