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How to Archive Community Posts

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M Rogers

Data ultimo post: 15 ago 2024

Currently, we can only delete community posts. We want a way to hide certain community posts from our Guide Search, since posts from years ago are burying our more recent articles and there's no way to filter newest to oldest, but we still want the ability to restore them or reference them if needed. 

 

We use a custom theme.

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    Brett Bowser

    Zendesk Community Manager

    Hey M Rogers , I would recommend creating a Community Archive topic that is only available to agents and admins. Then you can move any posts to that topic once you'd like to archive them which will leave them available for your team when necessary.

     

    I hope this helps!

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