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Strange Subject ID in the Help Center V4



Data ultimo post: 23 ago 2024

Hi everyone,

 

I'm certain there is an easy solution, but I'm simply trying to auto fill the subject on the help center for a specific form selected.

Inspecting the field shows an id of:  #3--input.StyledTextInput-sc-k12n8x-0.egmjoO

 

An older version of the HC the subject id shows #request_subject.

 

This is probably why the form's subject is blank when I have this at the bottom of the script.js file. The date part is to confirm the code continues on the proper form.

 

  var now = new Date();
 
 var ticketForm = location.search.split('ticket_form_id=')[1];
 if(ticketForm == 28485134800795) {
   console.log('Datetime.'+now);
   $('label[for=request_subject]').html("Custom Label");
        $('#3--input').val('Custom subject'); // Autofill subject
    }
 

All feedback is greatly appreciated.

 


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