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Macros and Hyperlinks, can they hold hands once and for all?



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pablo.torres

Zendesk Luminary

Data ultimo post: 27 ago 2024

Hi Team.

 

Working with macros I've come to realize that when you use macros with hyperlinks, they get separated from the text and they end up showing like a text/link.

 

Can the Support Team consider this as a needed feature not only for Chat, but for Messaging as well.

 

I need to send an specific URL that is really long but I don't want to show it to the client, but with the macro they end up getting the whole long tring of link.

 

Please take it as something to work on.


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