Feature request: Triggers and automations to allow action = Add internal note

Following on from https://support.zendesk.com/hc/en-us/articles/6191477770906-Recipe-Adding-comments-and-notes-to-tickets-using-triggers

It appears the ability to have the trigger/automation action to add an internal note is not available, unless AI add-on is purchased or via webhooks.
We would like this simple action to be available to all, and not limited to above please?