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Tracking agent time spent outside of Zendesk - Data Scope Questions



Data ultimo post: 18 feb 2025

The extension requires the permission scope of <all_urls> which would allow the extension to grab any data from any website the user is browsing.

 

Is there a way to narrow the scope or documentation that can be shared with security folks of what data exactly is recorded?

 

 


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Adding Teddy to the ticket a the response will be relevant to him.

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