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Cannot customize message in Zendesk Explore for schedule delivery

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LWD Support

Data ultimo post: 25 feb 2025

In the legacy Explore dashboard, when you select “Schedule” there is an option to customize the message that is sent with your reporting dashboard.   For example, we changed the default message “Your scheduled dashboard delivery is ready. It's attached to this email for you" to include the email addresses of our admins in case our managers needed any changes to the reports.

 

Please update the “Schedule Delivery” option in the new builder to allow for adding a message to the emailed reports.

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    Shawna James

    Community Product Feedback Specialist

    Hey Joseph,
     
    Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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