Ticket list not clickable on iOS
Data ultimo post: 18 mar 2025
Hi team,

I've integrated iOS sdk to my test project via CocoaPods.ZendeskCommonUISDK (9.0.3)
ZendeskCoreSDK (5.0.5)
ZendeskMessagingSDK (6.0.3)
ZendeskSDKConfigurationsSDK (4.0.1)
ZendeskSupportProvidersSDK (9.0.0)
ZendeskSupportSDK (9.0.0)
I use simple function to call zendesk screen with list of active tickets:private func showZendeskTicketView() {
guard let scene = UIApplication.shared.connectedScenes.first as? UIWindowScene,
let window = scene.windows.first,
let rootViewController = window.rootViewController else {
return
}
let viewController = RequestUi.buildRequestList()
rootViewController.present(viewController, animated: true)
}
I can see a screen with a list of tickets, but they are not clickable. I can open a ticket and add a message to it. I couldn't find any information on how to enable this click action or why it is disabled by default.
Could you please help me how to make items clickable?
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