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Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).

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      Select an Address App pop-up notifications
      We are using the Select an Address App. We only have one scenario for it, and that is to ensure every ticket goes from o...

      Data ultimo post: 29 mag 2024 · Dean

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      [Feature Request] Add conditional rules to Ticket Fields Manager app
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Data ultimo post: 30 mag 2024 · Sam

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      JIRA App markdown preserving on copying fields from ticket
      When we create JIRA tasks from Zendesk we have a predefined template with markdown for easier readability and to save ti...

      Data ultimo post: 02 nov 2023 · Ivan Postnikov

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      Select an Address app - official feature request thread
      This is the official feature request topic for Select an Address. Please refer to the guidelines on feedback posts for B...

      Data ultimo post: 13 mar 2020 · Tiffany Green

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      Slack integration changes.
      Con risposta
      Over the weekend an update was launched and now we no longer get the colored pars based on status from the ZD<>Sla...

      Data ultimo post: 25 mar 2024 · Jeffrey LeBlanc

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      Jira Integration - Auto Suggest Labels
      Feature Request Summary:  Have the auto-suggest feature work when populating Labels for a new Jira ticket. Descriptio...

      Data ultimo post: 29 apr 2022 · John Bevan

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      Tymeshift - Allow Agents to View All Future Time Off Requests
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Data ultimo post: 15 gen 2024 · Aaron Doane

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      Time Tracking App - Record agent time accurately request
      Time Tracking App - Record agent time accurately request Please give a quick overview of your product feature request or...

      Data ultimo post: 20 dic 2023 · Chris Stewart

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      Field sync with Jira flag needed
      Currently with a one-way sync from ZD to Jira, the fields are set to sync. ie Ticket 123 Fields: Client URL: https://goo...

      Data ultimo post: 10 apr 2024 · Jeff Young

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      Add ACH and annual billing as options to the Zendesk billing platform for external apps
      As a Zendesk app developer, we use the Zendesk Stripe application for a kind of coordination between the app and billing...

      Data ultimo post: 01 apr 2024 · Daniel Belevtsov

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