Ricerche recenti

Nessuna ricerca recente

Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).

Nuovo post
Mostra tutti
    Ordina per attività recente
      Time Spent Merging Tickets
      A huge blind spot in my org's Zendesk Data is the amount of time agents are spending merging tickets. It appears that th...

      Data ultimo post: 14 lug 2022 · Crawford Philleo

      2

      Follower

      1

      Voto

      1

      Commento

      Help Center API's - Ability to use them in ZAF apps
      I have had a support ticket with Zendesk (#12095702) about using the help center API's in a ZAF app, and was encouraged ...

      Data ultimo post: 02 gen 2024 · Jens Herlevsen

      3

      Follower

      2

      Voti

      1

      Commento

      Zendesk / Jira connector
      The Zendesk <-> Jira DC connector does not currently have any logging. In order to get early indication of a prob...

      Data ultimo post: 27 mar 2023 · Brett Connor

      3

      Follower

      1

      Voto

      3

      Commenti

      Jira to Zendesk migration
      Non pianificato
      Both, Jira and Zendesk are powerful tools.  But... since Jira is becoming very expensive and is giving up on Jira Serve...

      Data ultimo post: 03 apr 2022 · Jacek Wizmur

      7

      Follower

      5

      Voti

      6

      Commenti

      JWT Sign-in Should Create Organization
      Non pianificato
      Feature Request Summary:  When using JWT to sign in a user from our system into our Zendesk instance, passing the organ...

      Data ultimo post: 03 giu 2022 · Mike

      8

      Follower

      9

      Voti

      5

      Commenti

      Emails sent from third party platform.
      Currently i have built a custom shipping solution directly in zendesk. Id want to have the option of passing an email to...

      Data ultimo post: 22 mar 2024 · Parth Patel

      2

      Follower

      0

      Voti

      2

      Commenti

      Support for custom Ticket Statuses in Proactive Tickets
      Hi there, We use the proactive tickets Zendesk app and were wondering if there were any planned updates to be able to su...

      Data ultimo post: 19 gen 2024 · David Kristofor Kingsbury

      4

      Follower

      0

      Voti

      1

      Commento

      Salesforce app in Zendesk doesn't support Account Hierarchy Lookup
      Hey Team,We wanted to bring this to attention that Salesforce app in Zendesk doesn't support Account Hierarchy Lookup. w...

      Data ultimo post: 19 gen 2024 · Garima Hans

      3

      Follower

      2

      Voti

      1

      Commento

      Zendesk support phone update for Whatsapp integration
      Hi   At the moment, there is no way to update an end-user phone number in Zendesk support in a way it can be used by t...

      Data ultimo post: 08 giu 2023 · Yoram

      3

      Follower

      1

      Voto

      6

      Commenti

      Allow Answer Bot API to solve a ticket
      Feature Request Summary:  When using the Answer Bot API, we should have the option to submit a resolution against a spe...

      Data ultimo post: 11 mag 2022 · Dan Cooper

      3

      Follower

      6

      Voti

      1

      Commento