Ricerche recenti

Nessuna ricerca recente

Discussion - Tips and best practices from the community

Explore and share tips, workflows, customizations, and recipes related to the Zendesk suite of products, all curated from the experiences and insights of fellow Zendesk users.

Nuovo post
Mostra tutti
    Ordina per attività recente
      Support tip: How to structure the Zendesk email template to use custom HTML layouts for each of your Multiple Brands
      UPDATE 11/25/2019 : Added link to download working mulibrand template examples at the bottom of this how-to. Here is ho...

      Data ultimo post: 24 giu 2019 · Andrew Soderberg

      43

      Follower

      2

      Voti

      44

      Commenti

      Adding a notification banner to your Help Center v2
      Plan Requirement:  Pro Plan and up (if on lower plan see this version) Zendesk level: IntermediateKnowledge: HTML, CSS,...

      Data ultimo post: 08 feb 2016 · ModeratorWes

      137

      Follower

      4

      Voti

      293

      Commenti

      Guide Tip: Category page with (conditionally) expandable section lists
      Hi again! I wanted to make some changes to our category pages.. there are several sections where Zendesk provides a "See...

      Data ultimo post: 15 set 2021 · Ashleigh Rentz

      5

      Follower

      1

      Voto

      9

      Commenti

      Typing animation / typewriter effect for placeholder of homepage search bar
      What we wanted to achieve: When users land on our zendesk homepage the focus should lie on the search field. Someti...

      Data ultimo post: 02 gen 2024 · Nico Bruning

      5

      Follower

      3

      Voti

      4

      Commenti

      Add Tab functionality in the Copenhagen theme
      Hi Community,   This tip is for adding the Tab fetaure to your Guide theme for article page, category, section page...

      Data ultimo post: 18 giu 2024 · Ifra Saqlain

      0

      Follower

      2

      Voti

      0

      Commenti

      Home Page Category Display - How to Write If/Then/Else
      Hi guys, I'm having a basic conundrum..I'd like to pick out one of my categories using an if/then in my home page code, ...

      Data ultimo post: 24 mag 2024 · Tim Gilbreath

      6

      Follower

      0

      Voti

      3

      Commenti

      How to organize an excellent tickets categorization in Zendesk
      Hi! 👋 More than one year ago I have posted my main contribution to Zendesk Community – the post about Using Customer Jo...

      Data ultimo post: 18 giu 2020 · Andrei Kamarouski

      17

      Follower

      1

      Voto

      5

      Commenti

      Turning nested field options into usable placeholders with dynamic content
      If you have nested drop down options, did you know you can create custom placeholders to tap into the text as specific l...

      Data ultimo post: 06 apr 2023 · Dan Cooper

      8

      Follower

      5

      Voti

      4

      Commenti

      Seeking Advice on Managing Deleted Comments/Posts in Zendesk Gather
      Hey Zendesk community! I am seeking advice on deleting comments or posts on Zendesk Gather. Does the platform notify the...

      Data ultimo post: 27 mag 2024 · Vikas Chawla

      2

      Follower

      1

      Voto

      1

      Commento

      Help Center - Change default placeholder text in your Search Box
      Zendesk level: BeginnerKnowledge: Copy and Paste :-)Time Required: 5 minutes There are two options you can use to chang...

      Data ultimo post: 24 ott 2013 · ModeratorWes

      39

      Follower

      0

      Voti

      71

      Commenti