Ricerche recenti

Nessuna ricerca recente

Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

Nuovo post
Mostra tutti
    Ordina per attività recente
      Customize Login Page of End Users
      Non pianificato
      I would like to customize our end user's log in page. Currently while they are log in, the page is default designed and ...

      Data ultimo post: 21 mar 2023 · Furkan Gündüz

      10

      Follower

      9

      Voti

      5

      Commenti

      Hide Ticket Forms based on Customer Organisation
      I'm aware there is an article on this issue but it is outdated for our theme version (Copenhagen 4.2.3). We have never c...

      Data ultimo post: 19 dic 2024 · Andrew English

      4

      Follower

      2

      Voti

      5

      Commenti

      Light Agents comments to their own tickets via Help Center should be visible in Help Center
      Feature Request Summary:  Comments by Light Agents via Help Center to their own tickets (= where they are the requester...

      Data ultimo post: 01 mar 2022 · Josef Prandstetter

      14

      Follower

      15

      Voti

      8

      Commenti

      Bot/AI Agent searching articles restricted to a section of the Guide
      It would be great if the bot could narrow the search for articles to a specific section of the Guide in order to optimis...

      Data ultimo post: 30 gen 2025 · José Antonio Viejo Rodríguez

      1

      Follower

      0

      Voti

      1

      Commento

      Suggested search result discrepancies
      Hi Zendesk team!Typing Custom Field into the search box in our help center returns very different suggested results comp...

      Data ultimo post: 30 gen 2025 · Ben Spry

      2

      Follower

      0

      Voti

      1

      Commento

      Allow admins to set a different management permission as the default in Guide
      Pianificati
      We have created a second management permission profile in Guide to allow agents to have additional privileges on article...

      Data ultimo post: 20 dic 2021 · Ylan Muller

      16

      Follower

      19

      Voti

      11

      Commenti

      Text wrapping and image alignment for images in Knowledge Base articles?
      I see that images in content blocks can now be aligned and formatted with text wrapping; is there a reason that this isn...

      Data ultimo post: 13 dic 2022 · Renée Meloche

      6

      Follower

      1

      Voto

      4

      Commenti

      Use Markdown in the editor to create Knowledge Center / Guide Articles?
      Con risposta
      I see about using Markdown for agents in tickets, but I really really want to be able to type my articles in mark down. ...

      Data ultimo post: 04 feb 2022 · Lisa Parker

      15

      Follower

      6

      Voti

      10

      Commenti

      Need to arrange promoted articles
      Need the ability to arrange the promoted articles that display on the homepage.  Would love to see this added to the Ar...

      Data ultimo post: 03 apr 2023 · Jane M Langschied

      5

      Follower

      7

      Voti

      3

      Commenti

      Product Feedback: Videos in Help Center
      Hi Team,  We have noticed that Videos on the Help Center can only be displayed through online video streaming platforms ...

      Data ultimo post: 20 giu 2024 · Atanas Tomov

      3

      Follower

      5

      Voti

      2

      Commenti