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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

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      Show the found matches count in the code editor on Guide
      When I search a phrase in the Guide code editor, it will highlight and jump to the phrase, but it doesn't tell me how ma...

      Data ultimo post: 13 mag 2021 · CJ Johnson

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      Maintenance Mode for Guide
      As a Zendesk admin, I would like to see a feature that would allow you to put the help center in a maintenance mode. Whe...

      Data ultimo post: 26 apr 2021 · Justin Federico

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      Add Submit A Request for Agents
      Completata
      On the forums page it would be great if submit a request was there for agents as well as end users.  Agents for us can ...

      Data ultimo post: 05 giu 2014 · Mcconnon, Carl

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      [Scoped search in Knowledge base] is Incomplete
      Hi. [Scoped search in Knowledge base] is only works on category pages.Searching on section pages and article pages will...

      Data ultimo post: 28 mag 2021 · 平中　大次郎

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      Show section language on pop-up when creating new article
      Created on behalf of José Luis' post here Issue: section selection/distinction is not intuitive if we have multiple Gui...

      Data ultimo post: 05 ago 2021 · Pedro Rodrigues (opservator.com)

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      Chinese Style Sheets
      I'm new to the community, and not much of Zendesk user (work in IT). However, my team notified me that they saw this in ...

      Data ultimo post: 15 apr 2021 · James Preston

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      Labels "Score", "Scores", and "Scoring" Do Not Return Article Results
      I have an article called "Can I change the scores I gave to a poem?" with labels "score", "scores", and "scoring". In ...

      Data ultimo post: 05 ago 2021 · Get Lit Support

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      Bug @ Guide: Suggested Google Analytics Tracking ID Nomenclature is not up-to-date
      Google recently updated the format of their Google Analytics tracking IDs. Right now at Guide you can only see the lega...

      Data ultimo post: 07 giu 2021 · Josef Prandstetter

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      What's New webinar - March 3, 2021
      What's new at Zendesk: March 2021 - Americas Helping businesses create great customer experiences has been in Zendesk...

      Data ultimo post: 27 feb 2021 · Dave Dyson

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      What's New at Zendesk: May 2021
      Zendesk lets you meet customers wherever they are, sets teams up for success, and keeps your business in sync. This q...

      Data ultimo post: 10 giu 2021 · Dave Dyson

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