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Follow this topic for timely updates about the Zendesk Community and general Zendesk information. Stay informed about new features and initiatives, and join the conversation with fellow community members. Together, let's foster a more informed and connected Zendesk Community.


Not sure where to post your question or what you can do in the Zendesk Community? This guide is here to help! If you hav...

Data ultimo post: 02 gen 2024 · Brett Bowser

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Hello, Zendesk Community! Through your responses to our survey on this website, we’ve heard from you that you’d like mor...

Data ultimo post: 13 ago 2024 · Mackenzie Krueger

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You have questions - and the community has answers - but only if we can understand what you're asking.  Here are some q...

Data ultimo post: 26 set 2022 · Nicole Saunders

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Welcome to the Zendesk Community, your place to connect with your peers to learn, share, and collaborate. We’re excited ...

Data ultimo post: 20 ott 2021 · Brett Bowser

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If you need to auto-update ticket fields in Zendesk, Proactive Campaigns now offers a seamless solution. You can upload ...

Data ultimo post: 12 feb 2025 · Growthdot

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Dear Community,   We are thrilled to bring you a new EAP focused on Omnichannel Engagements API.   Note: The omnichannel...

Data ultimo post: 11 feb 2025 · Shawna James

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Hi everyone!  If you’re looking for an efficient way to communicate with customers directly on their mobile devices, SMS...

Data ultimo post: 21 gen 2025 · Growthdot

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We are excited to present a new EAP to our Zendesk Customers, Sandbox Configuration Management.    Sandbox Configuration...

Data ultimo post: 06 gen 2025 · Shawna James

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Hey Community!   The Zendesk Marketplace Apps team is thrilled to share that we’re potentially working on an exciting ...

Data ultimo post: 27 feb 2024 · Kolten Kittleson

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Hello everyone! We are thrilled to announce an upcoming EAP to our Community: Zendesk Sandbox for Data Masking Organizat...

Data ultimo post: 22 ott 2024 · Shawna James

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