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Feedback - Chat and Messaging (Chat)
Share your feedback, ideas and experiences related to the use of chat and messaging (Chat).
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Need ability to simulate multiple chats
Con risposta
406546444794 states 'As of the moment, there is no native way to simulate multiple chats at once, but we understand your...
Data ultimo post: 02 set 2021 · Michael Mulligan
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2
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Chat on Mobile: Won't minimize window
Con risposta
We integrated chat through zendesk support. When a customer is on mobile on our website, then clicks the chat button the...
Data ultimo post: 09 set 2021 · Kai
2
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1
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PageSpeed penalization with Chat script
Con risposta
Hello. We have been using Zendesk Chat since 2016. However, we have found that using the script on our website penalizes...
Data ultimo post: 08 set 2021 · Thierry V
2
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1
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Hello, Can you please make it available to view previous chats of customers in the history section? When I want to view...
Data ultimo post: 10 set 2021 · Aslı Günay
2
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1
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chat assignment timestamp
Con risposta
where can I see chat assignment timestamp
Data ultimo post: 02 set 2021 · Harper
3
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1
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Hi everyone! Our team has operating hours set till 8 pm but our agents are scheduled to work until 8:30 pm so that they ...
Data ultimo post: 08 set 2021 · Edmond Dang
2
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1
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Situation: We have both Support/Chat Agents and End Users who are used to being able to send multiline requests or parag...
Data ultimo post: 27 ago 2021 · Krista Zaloudek
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