Ricerche recenti


Nessuna ricerca recente

Feedback - Chat and Messaging (Chat)

Share your feedback, ideas and experiences related to the use of chat and messaging (Chat).


We integrated chat through zendesk support. When a customer is on mobile on our website, then clicks the chat button the...

Data ultimo post: 09 set 2021 · Kai

2

Follower

0

Voti

1

Commento


Hello. We have been using Zendesk Chat since 2016. However, we have found that using the script on our website penalizes...

Data ultimo post: 08 set 2021 · Thierry V

2

Follower

0

Voti

1

Commento


Hello, Can you please make it available to view previous chats of customers in the history section? When I want to view...

Data ultimo post: 10 set 2021 · Aslı Günay

2

Follower

0

Voti

1

Commento


Hi everyone! Our team has operating hours set till 8 pm but our agents are scheduled to work until 8:30 pm so that they ...

Data ultimo post: 08 set 2021 · Edmond Dang

2

Follower

1

Voto

1

Commento


Situation: We have both Support/Chat Agents and End Users who are used to being able to send multiline requests or parag...

Data ultimo post: 27 ago 2021 · Krista Zaloudek

1

Follower

0

Voti

0

Commenti