Ricerche recenti

Nessuna ricerca recente

Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

Nuovo post
Mostra tutti
    Ordina per attività recente
      Help us improve Dashboard & Report permissions in Explore
      Mostrato in alto
      We would love to understand how important it is for you and your company to be able to limit the ability to delete and e...

      Data ultimo post: 05 ago 2024 · Patrycja Picha

      3

      Follower

      0

      Voti

      2

      Commenti

      Transitioning to the new Explore dashboard builder: Your questions answered
      Mostrato in alto
      Hello, Zendesk community! Now that we’ve released the new Explore dashboard builder, we've revised our plan and put toge...

      Data ultimo post: 19 ott 2023 · Walter Bellante

      64

      Follower

      -13

      Voti

      91

      Commenti

      Product feedback guidelines & how to write a good feedback post
      Mostrato in alto
      Welcome to the Product Feedback Topic for Zendesk's Reporting & Analytics (Explore)! No one knows our products better ...

      Data ultimo post: 29 set 2023 · Shawna James

      2

      Follower

      0

      Voti

      0

      Commenti

      Product Feedback + Feature Request Post Template
      Mostrato in alto
      We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

      Data ultimo post: 29 set 2023 · Shawna James

      2

      Follower

      1

      Voto

      0

      Commenti

      Missed Assignment Count/Percentage in Zendesk Messaging
      Feature Request Summary: -Currently, there is no native metric within Zendesk Explore for tracking "Missed Assignments" ...

      Data ultimo post: 02 set 2024 · Jahn

      3

      Follower

      5

      Voti

      4

      Commenti

      [Improvement] Adjust functionality of All History setting in Explore dashboard time filter
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Data ultimo post: 20 mag 2024 · Sam

      4

      Follower

      2

      Voti

      3

      Commenti

      Acceptance Rate on Agent Level for Messaging
      Feature Request: Agent-Level Acceptance Rate for MessagingCurrently, the Acceptance Rate metric in Zendesk messaging is ...

      Data ultimo post: 21 gen 2025 · Jahn

      3

      Follower

      2

      Voti

      3

      Commenti

      Cannot customize message in Zendesk Explore for schedule delivery
      In the legacy Explore dashboard, when you select “Schedule” there is an option to customize the message that is sent wit...

      Data ultimo post: 25 feb 2025 · LWD Support

      1

      Follower

      0

      Voti

      1

      Commento

      Exclude individual reports from Dashboard Data Restrictions
      We've tried to replicate our dashboards on the new Dashboard Builder, but we're coming up against one specific blocker t...

      Data ultimo post: 27 feb 2025 · D.Fitz

      1

      Follower

      1

      Voto

      1

      Commento

      It is very easy to accidentally delete an entire dashboard in beta dashboard builder
      In the new beta dashboard builder, it is very easy to accidentally delete an entire dashboard because the button to dele...

      Data ultimo post: 04 ott 2023 · Jordan Means

      3

      Follower

      3

      Voti

      2

      Commenti