Ricerche recenti

Nessuna ricerca recente

Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

Nuovo post
Mostra tutti
    Ordina per attività recente
      Create report from two different datasets
      Con risposta
      I would like the ability to create a query using metrics from two different datasets. For example, creating a query for ...

      Data ultimo post: 25 set 2020 · Ryan Boyer

      81

      Follower

      105

      Voti

      41

      Commenti

      Possibilidade de colocar um texto informativo em campo do explore: "i"
      Nos relatório do explore possibilitar colocar um "i" nos campos, pra que quando o usuário passar o cursor do mouse apare...

      Data ultimo post: 14 feb 2025 · Ana Beatriz Nicolete

      1

      Follower

      0

      Voti

      1

      Commento

      Add a data table to the FiveTran Schema which captures every time a zendesk user has viewed a ticket
      Would it be possible to add a new data table to the FiveTran Schema which captures every time a zendesk user is viewing ...

      Data ultimo post: 14 feb 2025 · Kyle Hooper

      1

      Follower

      0

      Voti

      1

      Commento

      Explorer　ダッシュボードの配信スケジュール設定について
      週1回ダッシュボードの「配信スケジュール設定」を利用して、データの出力を検討しています。 現状では「メンバーまたはグループ」への「メール配信」の設定しかありません。 メール添付での送信ではなく、指定の共有フォルダに保存できるようご検討願いま...

      Data ultimo post: 19 feb 2025 · 加藤　暁生

      1

      Follower

      0

      Voti

      1

      Commento

      feature request: show country in talk reporting, cant see where users call us from
      Hello!   I recently enabled international outbound calls and I wanted to see which countries call us the most to calcula...

      Data ultimo post: 18 feb 2025 · Pedro Cassian

      1

      Follower

      0

      Voti

      1

      Commento

      Let me open queries in a new browser tab
      Pianificati
      When I cmd+click on a query from the query list,  I want it to open in a new tab. I often want to compare multiple queri...

      Data ultimo post: 29 giu 2021 · CJ Johnson

      9

      Follower

      7

      Voti

      4

      Commenti

      CSAT Customization
      Pianificati
      Currently CSAT supports only 2 binary scale " Good " or " BAD" as default even though we set it on a 5 -point scale ...

      Data ultimo post: 17 mar 2024 · Noriko Gipp

      7

      Follower

      11

      Voti

      7

      Commenti

      Add images to dashboards in the new dashboard builder
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Data ultimo post: 04 dic 2024 · Jon Durlauf

      5

      Follower

      4

      Voti

      4

      Commenti

      Let me re-assign dashboard ownership
      Completata
      I would like to be able to hand over ownership of a dashboard. For example, if I am a backend builder, I shouldn’t be th...

      Data ultimo post: 11 feb 2021 · CJ Johnson

      31

      Follower

      31

      Voti

      19

      Commenti

      Expand the Backlog data set options
      Ticket backlog is an essential tool to determine ticket volumes and agent productivity.  The data set is very limited in...

      Data ultimo post: 22 ago 2024 · bill cicchetti

      3

      Follower

      2

      Voti

      1

      Commento