Ricerche recenti


Nessuna ricerca recente

Q&A - Tickets and email

Ask your questions, engage in discussion, and find solutions related to email, forms, fields, tags, and ticket statuses.


I have a "Reason" field with 5 choices.I have a "Sub-Reason details" field with 15 choices.When I select the "Reason" fi...

Data ultimo post: 07 giu 2021 · John Mike

5

Follower

0

Voti

5

Commenti


Hi! I'd like to "hide" the Zendesk e-mail addresses from e-mail traffic. I realize this implies allowing Zendesk to sen...

Data ultimo post: 11 giu 2021 · Diego Rivera

2

Follower

0

Voti

2

Commenti


We provide a solution (outside of Zendesk) that results in emails to our clients. If clients respond to these emails, a ...

Data ultimo post: 15 giu 2021 · Phil Dyer

2

Follower

0

Voti

1

Commento


Hey All, Currently trying to find a rule which basically allows someone to send an email to a specific email address wh...

Data ultimo post: 07 giu 2021 · Andrew

2

Follower

0

Voti

4

Commenti


Hello. We want to create a Joiners form which our HR, Compliance and IT departments will need to complete information o...

Data ultimo post: 09 giu 2021 · Oral Fuat

2

Follower

0

Voti

1

Commento


I have some external customers that do not wish to receive the automatic triggered email acknowledging receipt of their ...

Data ultimo post: 10 giu 2021 · Phil Dyer

2

Follower

0

Voti

1

Commento


Hello Everybody, Currently we're using Alias A (abc@yourdomain.zendesk.com) and wanted to replace it with Alias B (xyz@...

Data ultimo post: 28 mag 2021 · Kuldeep Patidar

2

Follower

0

Voti

1

Commento


I'm curious what options I have for the following issue: We have a user that is emailing into our system using two emai...

Data ultimo post: 21 mag 2021 · Corey Wahler

3

Follower

0

Voti

2

Commenti


Hi, The business asks us to have the requestor name auto-filled i the form with the logged user name .  Does someone h...

Data ultimo post: 18 mag 2021 · Olivier BRUYLANDT

3

Follower

0

Voti

3

Commenti


Hi, I am configuring a form which end-users can use to request a quote. They need to specify name, height and size of t...

Data ultimo post: 07 giu 2021 · Anneloes

2

Follower

0

Voti

2

Commenti