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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.


To whom it may concern, I would like to check something about help center API articles in zendesk. I exported from sales...

Data ultimo post: 06 mar 2025 · KAZUYUKI NITANAI

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

Data ultimo post: 12 mar 2025 · mfg

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Hello, I currently use this code: { "ticket": { "custom_fields": [ { "id": field_ID, "value": "{...

Data ultimo post: 12 mar 2025 · Faith S

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We have multiple integrations set up that hit the Zendesk API to search and create tickets. All of sudden one of our ser...

Data ultimo post: 07 mar 2025 · Alex Gardell

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Hello all, First time poster here and hoping someone can shed some light on my script here. I have a CSV file properly f...

Data ultimo post: 06 mar 2025 · Stephen Yorke

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I am trying to get the excerpt for promoted_articles, but I get an error not possible to access `article` in `arti...

Data ultimo post: 23 dic 2024 · Alex | Plement

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Hi Zendesk Community, I'm looking for an API or method to retrieve the original To and CC fiel...

Data ultimo post: 26 feb 2025 · Amit Chinchane

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I've set redirect rules via the EAP API to redirect an archived article to a different article. Using the Search Redirec...

Data ultimo post: 18 giu 2024 · Vicky Mills

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Hi These are bugs I see on the ticket import api, ref:

Data ultimo post: 03 apr 2024 · Lars Ørnlo

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We have external webpage where in we call the Zendesk api (/api/v2/apps/notify.json) which in turns triggers a custom ap...

Data ultimo post: 06 mar 2025 · Karthiga Adhimoolam

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