Ricerche recenti

Nessuna ricerca recente

Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

Nuovo post
Mostra tutti
    Ordina per attività recente
      Validation error when setting custom field
      I'm trying to update a custom field value via the API. I'm using a PUT request to /api/v2/tickets/.json I'm getting a va...

      Data ultimo post: 06 dic 2024 · Mark Ross

      3

      Follower

      0

      Voti

      3

      Commenti

      How to send a reply to a conversation in zendesk support ticket via API?
      Hei. I want to post a comment/reply to an ongoing conversation via API. I have the following put request: url: https://...

      Data ultimo post: 11 set 2023 · Batinas Andrei

      2

      Follower

      1

      Voto

      1

      Commento

      We have a CRM tool(built by our own)and we want to know,how the data can be connected with Zendesk
      We have a CRM tool(built by our own)and we want to know,how the data can be connected with Zendesk.For example with Zend...

      Data ultimo post: 04 mar 2025 · evanthia dimitriou

      0

      Follower

      0

      Voti

      0

      Commenti

      Use custom user fields in trigger
      We can see that it's possible to use custom ticket fields in triggers via {{ticket.ticket_field_replacewithcustomfieldI...

      Data ultimo post: 01 lug 2022 · Tracy

      5

      Follower

      0

      Voti

      3

      Commenti

      Slack Notifications for Updated and New Articles in Zendesk Guide
      We would like to send notifications to specific Slack channels whenever we update or add new articles in Zendesk Guide. ...

      Data ultimo post: 28 feb 2025 · Cansel Demirci

      1

      Follower

      0

      Voti

      1

      Commento

      API to Retrieve Original Email To & CC Fields
      Hi Zendesk Community, I'm looking for an API or method to retrieve the original To and CC fields from an email before Ze...

      Data ultimo post: 26 feb 2025 · Amit Chinchane

      1

      Follower

      1

      Voto

      2

      Commenti

      API to create tickets in python
      Hello, I am using ticket API to create tickets in python. These are the main things needed from the sample code in zende...

      Data ultimo post: 20 feb 2025 · Michael Tan

      1

      Follower

      0

      Voti

      1

      Commento

      How to Record Article Views in Zendesk Guide When Displaying Articles on an External Website?
      Current Situation:Our website calls the backend, which then uses Zenpy to retrieve article content from Zendesk.The retr...

      Data ultimo post: 18 feb 2025 · jasonlu

      2

      Follower

      0

      Voti

      2

      Commenti

      Creating tickets in which agents can reply via SMS
      We have a piece of product infrastructure that nudges users when they have gone dark. There are some common patterns for...

      Data ultimo post: 04 feb 2025 · Greg Tracy

      2

      Follower

      0

      Voti

      3

      Commenti

      Request for pushing 'draft' updates to articles
      The Zendesk translation update endpoint allows for updating articles and automatically publishes the changes.   However,...

      Data ultimo post: 19 feb 2025 · Ali Avci

      1

      Follower

      0

      Voti

      1

      Commento