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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Please consider adding items to be displayed in the monitoring log.
      Con risposta
      Feature Request Summary: I would like to see additional items displayed in the monitoring log (https://support.zendesk.c...

      Data ultimo post: 07 dic 2021 · 小林正左子

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      Improve Team Members Filters
      The TeamMembers filters currently only contain two filters. "All Agents" and "Talk Agents" (at least in my version). How...

      Data ultimo post: 20 ott 2021 · Joshua Schnitzer

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      Export to CSV please
      As above. Would be very helpful to export a filtered list of users.

      Data ultimo post: 26 ott 2021 · Dan Ross

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      Guide admin abilities
      Perhaps I'm missing this, perhaps it's not available.  Is there a way to restrict "Guide Admins" (users with "Can manag...

      Data ultimo post: 19 feb 2020 · Michael Mader

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      New Team Members page nice but columns should include Role, other features
      Nice but columns should include Role.  Should also be able to sort on any column. Would be great to be able to select w...

      Data ultimo post: 23 set 2021 · Mark Szymanski

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      Preventing Admin Role Staff To Grant Other Staff As Admin
      We need to prevent admins to give other staff admin roles due to our security issues. Creating custom roles are not suit...

      Data ultimo post: 06 lug 2021 · Eski Admin Hesabı

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      Managing agents' access to the phone line
      Hello Zendesk Team, I saw your recent changes in managing agents' access to the line. Even previously it was not strai...

      Data ultimo post: 15 dic 2020 · Anna (Mintos)

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      how to automatically map the user fields to reflect on ticket fields
      need  to map user fields with ticket fields.( Copy user field values to ticket fields automatically) Usecase: User fiel...

      Data ultimo post: 27 dic 2021 · Kirthi itagihal

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      Improved Interface for Managing Temporary Subscriptions
      Info at zendesk.com/admin/account/billing/subscription doesn't provide enough detail. Currently, regular updates from a...

      Data ultimo post: 20 dic 2021 · Tina Desprez

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      Conversation bubble popping up in Views List
      Con risposta
      I have recently noticed what looks like a conversation bubble popping up when the cursor hovers over one of the selectio...

      Data ultimo post: 08 dic 2021 · Shane Alldredge

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