Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.


Welcome to the Product Feedback Topic for Zendesk's Admin Center!

No one knows our products bet...

Data ultimo post: 29 set 2023 · Shawna James

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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Data ultimo post: 29 set 2023 · Shawna James

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Hello Zendesk admins, I wanted to ask you a question. How do you learn how to set up and optimize Zen...

Data ultimo post: 23 ago 2021 · Phil Grove

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Zendesk admins, we heard you loud and clear! You wanted one place to update settings, a more structured, organized...

Data ultimo post: 20 set 2021 · Parag Pradhan

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Sometimes, updating a trigger or automation will have widespread, unintended consequences, and large numbers of tickets ...

Data ultimo post: 27 mar 2025 · Dave Garofalo

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Please add information about the current account manager on a Zendesk account somewhere in the Admin Centre.

Data ultimo post: 27 mar 2025 · Andrii

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Hello, We want to trigger automated actions when a ticket subject changes, but there is no built-in condition in Trigger...

Data ultimo post: 24 mar 2025 · Vitalii Petrus

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Instagram Direct経由のチケットに、該当のInstagram投稿やプロフィールへのリンクを表示できるようにしてほしいです。現在、Zendesk上ではチケットの内容だけを確認でき、元のInstagramの投稿やプロフィールへ簡単...

Data ultimo post: 25 mar 2025 · ナガク運営事務局

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It would be lovely if there were an option that would allow users within a role to add and edit all end users, wi...

Data ultimo post: 19 mar 2025 · Shelby Darby

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I would like to be able to use incoming emails' headers, such as To (and I suppose From and CC as well) as trigger condi...

Data ultimo post: 22 mar 2023 · Daniël Nieuwendijk

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