Ricerche recenti

Nessuna ricerca recente

Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

Nuovo post
Mostra tutti
    Ordina per attività recente
      Product feedback guidelines & how to write a good feedback post
      Mostrato in alto

      Welcome to the Product Feedback Topic for Zendesk's Admin Center!

      No one knows our products bet...

      Data ultimo post: 29 set 2023 · Shawna James

      2

      Follower

      0

      Voti

      0

      Commenti

      Product Feedback + Feature Request Post Template
      Mostrato in alto
      We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

      Data ultimo post: 29 set 2023 · Shawna James

      4

      Follower

      0

      Voti

      0

      Commenti

      How do you learn how to set up and optimize Zendesk?
      Mostrato in alto
      Hello Zendesk admins, I wanted to ask you a question. How do you learn how to set up and optimize Zen...

      Data ultimo post: 23 ago 2021 · Phil Grove

      14

      Follower

      3

      Voti

      1

      Commento

      What do you think about the new and improved Admin Center?
      Mostrato in alto
      Zendesk admins, we heard you loud and clear! You wanted one place to update settings, a more structured, organized...

      Data ultimo post: 20 set 2021 · Parag Pradhan

      68

      Follower

      -10

      Voti

      182

      Commenti

      Feature request: use email headers as trigger conditions
      I would like to be able to use incoming emails' headers, such as To (and I suppose From and CC as well) as trigger condi...

      Data ultimo post: 22 mar 2023 · Daniël Nieuwendijk

      2

      Follower

      1

      Voto

      2

      Commenti

      Numeric fields in Automation conditions
      Hi Zendesk Team! Do you have in product roadmap a feature of usage numeric ticket fields in conditions of automations?

      Data ultimo post: 28 nov 2022 · Kirill Akimov

      2

      Follower

      3

      Voti

      1

      Commento

      Roles | End user profile access
      It would be lovely if there were an option that would allow users within a role to add and edit all end users, wi...

      Data ultimo post: 19 mar 2025 · Shelby Darby

      0

      Follower

      0

      Voti

      0

      Commenti

      Feature update: Make it easier to restrict availability of custom statuses by form or group
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

      Data ultimo post: 14 mar 2025 · mfg

      1

      Follower

      0

      Voti

      1

      Commento

      Product Feedback - Capacity Rule Automation
      Hi Team, We would like to be able to have and use Capacity Rule Automations. Idea of these automations is the following:...

      Data ultimo post: 14 mar 2025 · Atanas Tomov

      1

      Follower

      0

      Voti

      1

      Commento

      Feature update: Allow for tickets in a custom solved status to be excluded from default close automation
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

      Data ultimo post: 14 mar 2025 · mfg

      2

      Follower

      0

      Voti

      2

      Commenti