Ricerche recenti

Nessuna ricerca recente

Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

Nuovo post
Mostra tutti
    Ordina per attività recente
      Admin Center removed access for certain functions
      Why did the access for non-administrator roles lose functions? Particularly changing a staff members role, app and integ...

      Data ultimo post: 23 mar 2022 · Nicholas Robinson

      1

      Follower

      2

      Voti

      0

      Commenti

      Don't love the separate tab for admin settings now
      I work in more that one instance at once and have them visually identifiable by tab.  This new tab is not clear which of...

      Data ultimo post: 09 feb 2022 · Becky Compton

      5

      Follower

      3

      Voti

      3

      Commenti

      Everything moved to admincenter
      Just wanted to update a macro.Now I am redirected to Zendesk admin center, Not a fan.

      Data ultimo post: 10 feb 2022 · Marianne H

      2

      Follower

      4

      Voti

      1

      Commento

      Allow the Settings button in support to open the Admin Center
      Just wanted to give an option for the Admin Center. I don't mind the new Admin Center all that much, although it does ma...

      Data ultimo post: 04 mar 2022 · Mark de Leeuw

      2

      Follower

      3

      Voti

      1

      Commento

      Need Flash Player. Really?
      The Reports page has this admonition: To see this page properly, you need to upgrade Adobe Flash Player. Visit the Adob...

      Data ultimo post: 18 mar 2022 · mark

      1

      Follower

      4

      Voti

      0

      Commenti

      Macros
      The macro system we have at the moment is a drop-down list of a lot of macros, this system is a lot of work to find what...

      Data ultimo post: 22 feb 2022 · Rory

      2

      Follower

      0

      Voti

      1

      Commento

      管理センターの配色を変更可能とする
      エージェントインターフェースのカラー変更が可能なように管理センターも色分けで識別しやすい機能の検討をお願いします。   当社では複数のZendesk環境を利用しているため、エージェントインターフェースは、他環境の設定変更などを誤らないよ...

      Data ultimo post: 30 mar 2022 · 遠藤博樹

      1

      Follower

      1

      Voto

      0

      Commenti

      Customer Success Engineer
      Is it possible to add views by "Organisations"? I engage with several customers and having them to my dashboard helps to...

      Data ultimo post: 22 mar 2022 · Ajay Vaghela

      2

      Follower

      0

      Voti

      1

      Commento

      Create a custom view for a non-agent Requester
      I don't understand why we can't create a Custom view for a requester that is not an agent in our account or why CSVs can...

      Data ultimo post: 17 mar 2022 · Jeffrey LeBlanc

      1

      Follower

      0

      Voti

      0

      Commenti

      There should be an option to change back to old Admin Center
      Previously, I could change views, macros, triggers, etc. without a new tab opening up. Now, if I want to change a view i...

      Data ultimo post: 14 feb 2022 · Holly Jania

      2

      Follower

      1

      Voto

      1

      Commento