Ricerche recenti

Nessuna ricerca recente

Zendesk AI EAP - Generative AI

Nuovo post
Mostra tutti
    Ordina per attività recente
      Hide guide URLs in messaging conversations
      Hi,  When the AI generates a response based on our "Guide" articles, the URLs of the guide page are displayed in full in...

      Data ultimo post: 10 apr 2024 · Florie Moyne-Picard

      1

      Follower

      2

      Voti

      1

      Commento

      Guiding the generative reply to the correct articles by incorporating data or answer buttons
      In a perfect scenario if we presented a product or could determine the product based where the conversation starts and t...

      Data ultimo post: 12 apr 2024 · Tim M

      1

      Follower

      3

      Voti

      0

      Commenti

      About the conditions under which AI answers are generated
      I have created several unique bot answers and set up AI response generation with fallback responses.The AI answer is not...

      Data ultimo post: 22 apr 2024 · 加藤

      0

      Follower

      1

      Voto

      0

      Commenti

      Voice AI Call Summary behavior
      We had a dropped call come in from an unknown number - and the call summary that was generated seems completely unrelate...

      Data ultimo post: 04 apr 2024 · Alison Cook

      2

      Follower

      0

      Voti

      2

      Commenti

      When does the Generative AI for Bots and Automations EAP end?
      I'm wondering when the Generative AI for Bots and Automations EAP will end and become available as part of the Advanced ...

      Data ultimo post: 27 mar 2024 · ext-caroline.hou

      1

      Follower

      2

      Voti

      1

      Commento

      Does the Generative AI for Bots and Automations feature access any additional data other than knowledge base articles?
      Does the Generative replies for bots feature access any other data other than our knowledge base? Specifically, does it ...

      Data ultimo post: 27 mar 2024 · ext-caroline.hou

      0

      Follower

      1

      Voto

      0

      Commenti

      Advanced Bot not available
      Con risposta
      Hi there,  we have been whitelisted for the EAP for generative AI and I especially want to test the AI powered bot foll...

      Data ultimo post: 15 nov 2023 · Philine

      5

      Follower

      0

      Voti

      4

      Commenti

      Generative AI Expanding Agent Replies
      When utilizing this functionality, it would be great to see the original text written and the various "enhanced" version...

      Data ultimo post: 14 mar 2024 · Shannon Burgio

      3

      Follower

      1

      Voto

      3

      Commenti

      Generative AI (Talk Summarization Feature)
      Afternoon all, We recently started the Generative AI/EAP program. For some reason, we aren't able to toggle on the featu...

      Data ultimo post: 19 mar 2024 · Zach Pitcher

      1

      Follower

      0

      Voti

      0

      Commenti

      Generative Bot switches between formal and informal AI Answers in German (Siezen/Duzen)
      In German we differentiate between the formal "Sie" and the informal "Du", when addressing people. When generating answe...

      Data ultimo post: 07 feb 2024 · Elina

      2

      Follower

      1

      Voto

      4

      Commenti