Ricerche recenti
Nessuna ricerca recente
Zendesk Support Beta - Modernized Conversational Experience
Mostra tutti
Ordina per attività recente
In all your articles regarding the MCE - the message boxes have rounded edges, ours are square. I would post an image ...
Data ultimo post: 09 mag 2024 · Darren Bell
3
Follower
4
Voti
0
Commenti
Sometimes when on a messaging chat with a client, an agent sees our Zendesk bot message as sent by the client: or here ...
Data ultimo post: 09 mag 2024 · Viachaslau
1
Follower
0
Voti
0
Commenti
I'm not sure if this applies to the non-MCE experience since I don't have that view any longer, but I noticed an inconsi...
Data ultimo post: 02 mag 2024 · DS RF
1
Follower
1
Voto
0
Commenti
To learn more about the Modernized Conversational Experience, see this article:Announcing a modernized conversational ex...
Data ultimo post: 25 mar 2024 · Lisa Kelly
3
Follower
1
Voto
0
Commenti
Translation issue in MCE
Completata
Hi! We noticed an issue with translation in MCE. Agents' messages are not being translated in the agent interface. Ple...
Data ultimo post: 26 mar 2024 · V*** S***
6
Follower
2
Voti
8
Commenti
Automatic translations for the Bot
Completata
I have raised this as a ticket with Zendesk but posting here as well in case anyone else is experiencing the same issue....
Data ultimo post: 28 mar 2024 · Amelia
3
Follower
0
Voti
2
Commenti
Since the beta has gone live, we've noticed that the green tick we used to have next to an authenticated end user is no ...
Data ultimo post: 04 apr 2024 · Kurt Booth-Williams
3
Follower
0
Voti
4
Commenti