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Q&A - AI and automation

Ask your questions, engage in discussion, and find solutions related to Zendesk AI, automations, answer bot, and bot building.

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      connect herempas/googlemaps to messaging answerbot
      Con risposta
      hello has any one connected live map software to answerbot before, I'm looking to link either here mpas or google maps ...

      Data ultimo post: 08 giu 2023 · Ashley Smyth

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      How can I set up an automation condition which includes a new line for the ticket description?
      Con risposta
      I am trying to set up an automation where one of the conditions for the ticket description contains the following string...

      Data ultimo post: 14 giu 2023 · Masey Decker

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      About Bots and languages
      Con risposta
      Hello, I have a bit of an issue. Our services currently use 4 languages and we want all 4 languages to be available in o...

      Data ultimo post: 23 mag 2023 · Vincent Aditya

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      do flow builder and omni channel work well together?
      Con risposta
      I am loving omni-channel, it has really helped us improve our SLA's and prioritisation of tickets.    However, I have ...

      Data ultimo post: 18 mag 2023 · Hayley Johnson

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      Chat Bot integration to alternate servers
      Con risposta
      Is Zendesk Chat Bot capable of reading attachments that are stored on a different server than the server the Help Center...

      Data ultimo post: 15 mag 2023 · max fulton

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      messaging - answerbot abusive messages
      Con risposta
      hello,  does anyone know a way that if a user uses abusive language to an answer bot it can understand that and respond...

      Data ultimo post: 09 mag 2023 · Ashley Smyth

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      Best ChatGPT integrations for a improving your live Chat bot
      Hi everyone,   What extensions/apps/integrations would you recommend to make a much more interactive and robust chatbo...

      Data ultimo post: 28 apr 2023 · Varun Kumar

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      I can not use dynamic content in Answer Bot
      Con risposta
      I wanna to use muilt language text in answer bot. And I feel auto translated text is inaccurate. So I set the text into...

      Data ultimo post: 10 apr 2023 · Jinmu support

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      Chatbot and operator in the same chat
      Con risposta
      Hello everyone!  As a zendesk partner, we have integrated a chatbot on the chat channel. Specifically in the web widget...

      Data ultimo post: 02 feb 2023 · Marco Nasuelli

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      Flowbuilder repeating a menu
      Con risposta
      What's the best way to offer a customer repeating menu in Flowbuilder? If I want to offer a customer 4 options to compa...

      Data ultimo post: 11 gen 2023 · Richard Irving

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