Ricerche recenti

Nessuna ricerca recente

Q&A - Chat, messaging, and widgets

Ask your questions, engage in discussion, and find solutions related to social messaging channels, live chat, messaging, classic widget, legacy chat, and SunCo.

Nuovo post
Mostra tutti
    Ordina per attività recente
      Setup Zendesk on my site
      Con risposta
      I'd like to setup zendesk analytics and live chat feature on my blog, is this possible to get on a blog? And what are th...

      Data ultimo post: 10 ago 2021 · Blackmart Apk

      6

      Follower

      1

      Voto

      2

      Commenti

      Offline Chat Not Received by Team
      Con risposta
      Hi, (This issue is related to iOS) The issue I am facing is that when iOS chat with ChatBot after operating hours, Dash...

      Data ultimo post: 03 ago 2021 · Saad Ullah

      3

      Follower

      0

      Voti

      1

      Commento

      How to remove the inscription Queue position?
      Con risposta
      I want to remove the inscription "Queue position" that is highlighted on the screen.Can I do that?How do I do this? htt...

      Data ultimo post: 30 lug 2021 · Yuliia Bon

      2

      Follower

      0

      Voti

      2

      Commenti

      Capture contact-form user input from parent window with JavaScript
      Con risposta
      I have the Zendesk iframe widget on my WordPress site. I need to somehow capture the user input in the parent window. I ...

      Data ultimo post: 30 lug 2021 · Gretrix

      2

      Follower

      0

      Voti

      1

      Commento

      Responding to WhatsApp tickets via Support & Chat app
      Con risposta
      Hi, I'm new to Zendesk. I found it really great in supporting the business. I am utilizing every product it has. But I ...

      Data ultimo post: 17 lug 2021 · Nur Alina Ahmad Shuhaili

      4

      Follower

      1

      Voto

      1

      Commento

      Custom form in Zendesk Chat
      Con risposta
      As part of conversation with a user, would like to pop up a custom form (created on Zendesk Support) within the Zendesk ...

      Data ultimo post: 13 lug 2021 · John Doe

      2

      Follower

      1

      Voto

      1

      Commento

      chatting page setting
      Con risposta
       Hi Zendesk support team,  My company uses Live chat.  when you click "..." from the bottom of the chatt...

      Data ultimo post: 13 lug 2021 · 정민 황

      2

      Follower

      0

      Voti

      1

      Commento

      Issue with Date field in ticket form
      Con risposta
      Hi! I'm having issues with displaying the "Date" custom field in my ticket when it comes to the chat interface.As you ca...

      Data ultimo post: 06 lug 2021 · Mia Katarina Andric

      2

      Follower

      0

      Voti

      3

      Commenti

      Doubled ticket from facebook messenger
      Con risposta
      Since I connected Facebook messenger to our Zendesk platform, there are sometimes doubled tickets. For example, I can ha...

      Data ultimo post: 05 lug 2021 · Paul

      2

      Follower

      1

      Voto

      1

      Commento

      WhatsApp/Messaging Agent Work Space
      Con risposta
      When the Agent Workspace is activated WhatsApp has to be connected via Messaging channels, as it has to be when Agent W...

      Data ultimo post: 30 giu 2021 · Kerry Charlton

      9

      Follower

      8

      Voti

      10

      Commenti